Park Sleep Travel FAQs

About ParkSleepTravel & How It Works

Q: What exactly is ParkSleepTravel?

A: ParkSleepTravel helps travelers flying from Pittsburgh International Airport book a hotel, parking, and airport shuttle in one easy reservation.

• Overnight stay at a nearby hotel
• Secure parking for your trip
• Free hotel shuttle to and from the airport

Q: Why book with ParkSleepTravel instead of separately?

A: Separate bookings cost more and add stress. Our packages combine hotel, parking, and shuttle—often saving hundreds of dollars.

Q: Do you operate outside Pittsburgh?

A: Currently, we specialize in Pittsburgh (PIT), with expansion to other airports coming soon.

Booking Process & Payment

Q: How do I book?

• Enter travel dates
• Select a hotel package
• Add vehicle details
• Pay securely online or at hotel (if allowed)

Q: Do I pay the full amount online?

A: Most packages require pre-payment. Pay-at-hotel options are clearly shown.

Q: Will I receive confirmation?

A: Yes, an instant email confirmation is sent after booking.

Parking & Shuttle Service

Q: How many days of parking are included?

A: Most packages include 10 days, with some offering 7–14 days.

Q: How does the shuttle work?

A: Each hotel operates its own free shuttle. Schedules are included in your confirmation.

Q: Is my car safe?

A: Yes. Parking is at hotel lots, often monitored or gated.

Changes, Cancellations & Refunds

Q: What is your cancellation policy?

• Full refund within 24 hours of booking
• Must cancel before arrival date
• Non-refundable packages excluded

Q: What if I return late?

A: Extra parking days may incur a daily fee paid directly to the hotel.

During Your Stay

Q: Can I check in late?

A: Yes. Inform the hotel if arriving very late.

Q: Is breakfast included?

A: Many hotels offer complimentary breakfast—check the listing.

Support & Assistance

Q: How can I get help?

A: Our support team is available 24/7 via phone and email.

Q: Do you store my card details?

A: No. Payments are processed securely and not stored.